We’re pleased to tell you that Ben Ingber will take over as TLP’s Chief Executive Officer on a permanent basis from 1 July. Sarah Anderson, who founded TLP and has built the organisation over the past nine years into the extraordinary place it is today, will return to the board as a trustee and remain deeply involved at a strategic level (as well as a regular presence around our London sites).
Sarah founded TLP armed only with the firm conviction that regular, face-to-face appointments with a trained volunteer could be a vital form of support for people who were feeling suicidal. In our first year, TLP trained 141 new volunteers (around half of whom are still volunteering with us today), received 234 referrals and delivered 1,323 listening appointments.
For comparison, over the last financial year (April 2024-March 2025) we received around 9,000 referrals. Over 800 volunteers have delivered just under 55,000 appointments. We have recently purchased our fourth and largest site on Cobb St E1, close to Liverpool Street station in East London, due to open for appointments this summer.
Ben initially joined TLP as Chief Operating Officer in April 2023, becoming Deputy CEO in April 2024 and then stepping up to Acting CEO in December 2024, when Sarah’s health problems made it advisable for her to step away from frontline duties. Throughout his time with TLP, Ben has always shown unswerving dedication, excellent instincts and a deep understanding of our values.
As well as serving as a trustee, Sarah will remain involved with TLP as a volunteer and as a regular presence around the charity. As the founder of TLP, she will still play a critical role in ensuring that our values – caring, collaborative, courageous, resolute and respectful – remain its guiding framework and, most importantly, continue to underpin every interaction between our volunteers and the visitors who comes to us for support in their darkest hours.
